Guest Screening
We use appropriate guest screening and booking procedures to help reduce risk.
Airbnb Management
RG Stays manages your property from onboarding through to monthly reporting, so you can benefit from short-term letting without running it yourself.
Get Your Free Property EvaluationThe Complete Service
RG Stays manages the day-to-day operation of your short-term rental, allowing you to benefit from the opportunity without having to manage the property and guests yourself.
The Landlord Journey
01
We assess your property, location and short-term rental potential.
02
We identify the presentation, safety and operational requirements needed before the property welcomes guests.
03
We prepare the listing, guest journey and operational systems, then launch on suitable booking channels.
04
We manage enquiries, bookings, pricing, guest communication and check-in arrangements.
05
We coordinate cleaning, routine maintenance and guest issues to keep the property running smoothly.
06
You receive a monthly statement and owner payment according to the agreed management arrangements.
Property Setup
RG Stays helps coordinate the setup and launch process. The owner funds any furniture, decorating, professional photography, improvements or other property works needed to prepare the property properly for guests and support its potential.
We identify what is needed, explain it clearly and coordinate agreed work where appropriate.
Before accepting guests, the property must meet the relevant safety, compliance and general readiness requirements.
Maintenance
RG Stays can assess routine maintenance issues and coordinate suitable contractors on the owner's behalf. The agreed authority covers routine maintenance spending up to £100 per calendar month.
If urgent action is needed to protect guests or the property, emergency expenditure may be arranged above that limit. Property maintenance and repair costs remain the owner's responsibility unless otherwise agreed.
Guest Services
Alongside the core guest journey, RG Stays may arrange additional services such as late check-in, early check-out or other guest requests where available.
Applicable late check-in and early check-out service charges are retained by RG Stays.
Care & Oversight
We use appropriate guest screening and booking procedures to help reduce risk.
Guests may purchase damage protection for their stay. Depending on the booking arrangement, qualifying damage may be covered up to the applicable £350–£550 amount, in line with the relevant terms.
Properties are checked following stays as part of the operating process.
When an issue is identified, RG Stays coordinates the appropriate response.
Where qualifying damage is greater than the applicable protection amount, any additional amount may be handled between RG Stays and the property owner by agreement. The applicable protection terms are provided before management begins.
Performance
If a property is not performing as expected, we don't simply ignore it. We review the property's pricing, availability, listing presentation, demand and booking performance and work with the owner to identify areas that could be improved.
Owner Reporting
Your property performance and financial activity are tracked throughout the management period. Owners receive a monthly statement showing the relevant income, deductions and management fees, with payments made according to the agreed arrangements.
Fees / Management Packages
An initial onboarding fee applies. Management fees depend on the agreed term, and cleaning charges are paid by the guest as part of their booking. Property preparation and other agreed owner costs are explained before work begins.
View Full Fee Details3 Months
21%
Management fee
6 Months
18%
Management fee
12 Months
15%
Management fee
Not ready to commit to a long-term contract?
RG Stays operates on a monthly rolling basis, subject to the terms of the management agreement, giving owners flexibility in how they work with us. The current agreement provides for 30 days' written notice.
Full terms are provided in the RG Stays Property Management Agreement before management begins.
Where We Manage
We manage short-term lets across England and into north Wales. Read about short-term letting in your area, or browse our guides for landlords.
Tell us about your property and we'll discuss whether RG Stays could be the right management fit. You can also read about our guaranteed rent option, our fees or common questions.
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